Terms of Use and Privacy

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Last updated: August 9, 2019

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The owner of this website and data controller is Tu Nombre S.L. (hereinafter the “Service”), with address at Tu Dirección Aquí, Tax identification number B75000000.

TU EMPRESA está inscrita en el Registro Mercantil de CIUDAD, Tomo NÚMERO DE TOMO, folio NÚMERO DE FOLIO, sección SECCIÓN, inscripción NÚMERO DE INSCRIPCIÓN y con hoja NÚMERO DE HOJA.

Email: legal@tudominio.com
The use of the website grants you user status, and with it you accept the terms and conditions set forth below.

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The website may link to other websites.

However, we do not exercise any kind of control over those sites or their contents, which are actually subject to their own terms and conditions. We do not assume any association or responsibility for them, nor do we guarantee their technical availability, quality, reliability, accuracy or truthfulness.

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The Service owns or licenses all intellectual and industrial property rights of its website, as well as the elements contained therein.

Therefore, reproduction, distribution, public communication, and transformation of all or part of the contents of this website for commercial purposes, on any medium and by any technical means, is expressly prohibited without the Service's authorization.

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Personal and non-personal information collected will vary depending on your use of the website and its features.

The personal and non-personal information collected will reach us through two channels: 1) the information collected automatically 2) the information you provide voluntarily.

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This information will consist of:

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This information will consist of:

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(Delete or include those treatments that are necessary)

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We inform you that completing the forms is voluntary. However, if you do not fill in the mandatory fields (marked with an asterisk) the use of some site features will not be possible or will be limited.

The personal data you provide are incorporated and will be processed in the Service's files, owned by the Service, in order to be able to handle your requests.

You may exercise at any time the rights of access, rectification, deletion, restriction of processing, objection and portability of your personal data by e-mail addressed to: legal@tudominio.com or the postal address: Tu Dirección Aquí.

In both cases you must identify yourself by your full name, as well as a copy of your DNI or national ID.

Here you can find the different forms to exercise such rights.

In the case that you have given consent for any specific purpose, you have the right to withdraw consent at any time, without affecting the lawfulness of processing based on the consent prior to its withdrawal.

Additionally, if you believe there is a problem with the way we are handling your data, you may direct your complaints to the data protection authority that corresponds, with the Spanish Data Protection Agency being the one indicated in the case of Spain.

4.3.- Use of Data

The data provided to the Service will be used for:

  • Handling your requests, with our legitimate interest as the lawful basis for responding to and resolving our users' inquiries.
  • Enabling you, as a user, to access our services, with our legitimate interest as the lawful basis for providing and managing the service.
  • Publishing your comments in the blog section of our website, with your consent as the legal basis.
  • Sending you our latest news and updates through our newsletter, with your consent as the legal basis.

4.3.1.- In emails and contact forms

The site's website uses SSL encryption that allows the user to securely send their personal data through standard contact forms.

The personal data collected will be subjected to automated processing and incorporated into the relevant files of the activity log owned by the Service.

In that sense:

  • Your IP will be collected, and it will be used to verify the origin of the message in order to offer you appropriate recommendations (for example present the information in the correct language) and to detect possible irregularities (for example potential cyberattack attempts to the Service), as well as data related to your ISP.
  • You may also provide us with your data via telephone, email, and other indicated means of communication.

4.3.2.- On social media

We have profiles on some of the main Internet social networks, with the Service being responsible for the processing in relation to the data published on them (for example, photos uploaded by the Service in which people’s faces appear).

Those data will be processed according to what the social network allows for corporate profiles. Therefore, we may inform our followers by any means that the social network allows about their activities or offers, as well as provide a personalized customer service.

In no case will we extract data from social networks, unless and until the user’s explicit and express consent is obtained for it.

When, due to the very nature of social networks, exercising your rights depends on changing your profile, we will help you and advise you to the extent of our possibilities.

4.4.- Data retention

The following indicates how long the data processed by the Service are kept:

  • Disaggregated data will be retained indefinitely.
  • Los datos de los clientes serán conservados el mínimo necesario, pudiendo mantenerse hasta:
  • 5 years, according to Article 1964 of the Civil Code (personal actions without a special term).
  • 6 years, according to Article 30 of the Commercial Code (accounting books or invoices, for example).
  • The user data uploaded by the Service to pages and profiles on social networks will be kept from when the user gives their consent until they withdraw it.
  • The data provided for the newsletter will be kept from the moment the user gives their consent until they withdraw it.

5.- Service providers and others

There are third parties that manage part of the Service.

The Service requires them to comply with this Privacy Policy to the extent applicable to them and they must have their own policy. However, the Service will not be responsible for compliance with that policy.

Under some circumstances, the Service may share, use, preserve or disclose Personal Information with third parties, in a non-aggregated form:

  • To provide the Service:

Service providers that perform or act on our behalf, including payment processing, analytics, or data hosting. Service providers may collect and have access to information necessary to perform their functions, but they are not permitted to share or use the information for any other purpose.

  • To cooperate with competent authorities:

If we believe it is reasonably necessary to satisfy any law or legal process. In any case, we will only provide the information required.

If it is necessary to detect, prevent, or otherwise address and pursue fraud, security, or technical issues related to the Service.

6.- Liability

To the extent permitted by law, the Service is not liable for: a) errors or omissions in the contents; b) the unavailability of the website; c) the transmission of malicious programs in the contents, despite having adopted all reasonable technological measures to prevent it.

7.- Modifications

The Service reserves the right to make, without prior notice, the changes it deems appropriate to its website, being able to change, remove or add both the contents and services offered through it and the way in which they appear.

On the other hand, these Terms and Conditions may change at any time. The modifications will take effect from the moment of their publication.

8.- Cookies

Consult our Cookies Policy to learn how we use them.